Attendees will be split into their nominated workshop. Please ensure this is chosen during registration.

1. AI-driven service delivery innovation – Explore real-world AI solutions transforming front-line service delivery and then design your own innovative use case.

2. Enhancing employee experience with AI – Discover how AI can elevate employee engagement and co-create tailored experience strategies using AI.

3. Boosting organisational efficiency through AI tools – Learn how AI enhances organisational functions like HR and Finance, and apply this learning to build your own solution.

4. AI for compliance and quality – Understand how AI can improve compliance, reporting, and quality assurance, and collaborate with others to apply this learning to your own organisation.

5. Effective strategic decision-making using AI – Explore AI tools that support smarter decision-making and apply them to your strategic challenges.